Frequently Asked Questions
A few helpful details about ordering, personalization, and caring for your Bailey & Co. pieces.
Orders & Personalization
How do I personalize my order?
Enter your personalization in the space provided on the product page. Please double-check spelling, initials, and any requested details before placing your order.
Can I request a custom design?
Yes! Please visit our Custom Wreath Sash Request page to share your idea. We’ll review your request and discuss the details before you order.
Do you offer more than wreath sashes?
Yes! While wreath sashes are our specialty, we also offer other embroidered pieces. Browse our New Arrivals to see what’s available.
Our Wreath Sashes
Are your wreath sashes made in the USA?
Yes! Each sash is sewn in the USA by a small business seamstress and embroidered by Bailey & Co.
What size are your wreath sashes?
Our standard wreath sashes measure approximately 5 inches wide by 55 inches long. Please check the individual listing for specific details.
Will my sash look exactly like the photo?
Each sash is made to order, so fabric pattern placement may vary. Colors may also appear slightly different depending on lighting and your screen settings.
How should I care for my wreath sash?
To keep your sash looking its best, gently spot clean with cold water and mild detergent. Avoid bleach, scrubbing the embroidery, and wringing the fabric. Lay flat to air dry.
If needed, press from the reverse side on a low setting with a clean pressing cloth, avoiding direct heat on the embroidery.
Display in a covered area away from rain and prolonged direct sunlight. Between seasons, store clean and dry, loosely rolled or laid flat to help prevent creasing.
Shipping & Returns
When will my order ship?
Each piece is made to order. Our current turnaround time is 8-10 business days, plus shipping time.
Do you accept returns or exchanges?
Personalized items are final sale. If there is an error or concern with your order, please contact us so we can help.